Frequently Asked Questions

• Why does your site look strange on my screen?

Well, either you just don't like the colour scheme or you're not viewing the site using our recommended settings. Our site is designed to be viewed using Internet Explorer at 800 x 600 resolution in full screen mode. Click here for more information on screen resolutions.

• Why are these recommendations so stringent?

When st-john-and-st-francis.co.uk was first set up, the entire site was hand-coded in HTML and could display perfectly on any web browser at any resolution. As time passed, the site grew in size and so became unfeasible to update by hand. The site is now maintained using a web-design software package. Pages produced by these programs are often "fussy" about how they are viewed- so our pages are designed to be viewed at the settings most commonly used by the average home PC owner.

• Why do you recommend Internet Explorer? I use Netscape or AOL to view the web.

In the early days of the Internet, Netscape was by far the best and most innovative web browser around. At the time, Internet Explorer was nowhere near as good but times change. Nowadays, web browsers are pretty much of the same quality. However, as Internet Explorer is by far the most widely used (91.8% of net surfers use it), it is the web browser we recommend and support.

• Photographs from your site look awful on my monitor. Why is that?

It sounds as if your display settings are set at low colour. Click here for information on how to change them.

Please bear in mind that photographs on our site are deliberately small in size. This is to ensure they cannot be used by a stranger to identify our children.

 Still got problems? Email us at webhelp@st-john-and-st-francis.co.uk  for more assistance.